Should I cut ties and move on?

[Commish Spats]

Follow your gut on this one particularly if you are the sole employee in your business because you have few other sounding boards. It sounds to me that there is a difference in management style and professionalism between you and this causes problems with the communication. It is OKAY to terminate a business relationship because the communicatin isn't god - remember that you are paying for a service so you need a providor who can clearly explain and demonstrate their process and results.