Dell Inspiron battery problem?

[Dell Inc.]

Hello Randy,

I am from Dell Social Media and Community.

A faulty battery may cause a system to freeze, I would recommend you to have the battery replaced. (If you have bought it from Dell, you will have to 21 day return time or you can get it replaced in 90 days if it is faulty)

If the issue persists, follow the link below to run a basic hardware test on your system.

http://support.dell.com/support/topics/g...cid=266787

If you get any error code, you can associate it to the list given in the link below.

http://support.dell.com/support/topics/g...&s=gen&cs=

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell