I'm facing a problem on my twitter account?

[Benjamin D.]

Say nothing. Of course, this is all predicated on what the situation is; but for the most part, if someone accuses you of something, the best thing you can do is say nothing. It seems like strange advice. But in the moment emotions can run high. If someone has accused you of something, they are probably already frustrated, upset or even downright angry. By telling them you are innocent, a point of view which is counter to theirs, you will most likely only inflame the argument. Now sometimes accusations do require answers right away; in that case, suggest a change of setting. Calmly and rationally say to the person that you believe they are mistaken. Offer to grab lunch or a cup of coffee and to let you explain your side of the story to them. This will diffuse the momentary tension. Again, do this immediately only if necessary