How did you dominate your market using Social Media ?

[Ben Gooch]

Hi Alina

It is not so much dominating but rather being part of this!

You will first need to find out were your market is, it will not help you at all to go say on twiiter but your customer base uses facebook. After you have established were your market is, don't wait for them to come to you, scan these websites for mentions of your company/competitors/similar industry. Once you find a mention say of some one badmouthing your competition you can say "look we do this better". On the other side, if you contribute to social media you will be seen as a expert, don't be afraid to share your knowledge (somebody else probably shared the same knowledge on another site, let them hear it from you as well).

This is only a small part of the picture, SEO, PPC and all that needs to fit in as well. But the main thing is to move away from shouting about your product/service and to start listening to what your customers want. And Social Media is really almost the best tool too do this.