How to get a hacker completely out of my laptop?

[anon]

After cleaning your PC with portable CCleaner, run a full system scan with updated definitions from malwarebytes & superantispyware applications while completely off the internet on your PC.

You may need to download these apps + defs on a CD/flash disk to import to your PC to run.
Check your startup items under CCleaner tools to verify only the usual items load.

Once you remove the rat(s), disable system restore to remove it from restore points, then re-enable.
I believe this should be able to get rid of the RAT/Keylogger he uses.

If not, there are other utilities such as Kaspersky TDSS killer.

Manual Removal:

1) Enable both hidden & system files view in Windows explorer.
2) Search for all files on C:
3) Group by date AFTER search completes, then scan date range of problem.
4) If you find the file(s), delete. If unable to delete (in use) use unlocker to remove them.
5) Disable hidden & system files views.

ALWAYS use caution & ask someone if your not certain what your doing.