How to get a hacker completely out of my laptop?

[Graham]

I’m no expert when it comes to hacking, but…

I run XP on my computer. If you run a different version of Windows, this path may vary.

Firstly, on your desktop click Start\Control Panel\System. Now click on the Remote tab.

Make sure there is no tick in the box labelled "Allow Remote Assistance invitations to be sent from this computer".

Make sure there is no tick in the box labelled "Allow users to connect remotely to this computer".

Now click the Apply button, then click the OK button and return to your desktop.

Also, whenever a web site asks if you wish your password to be remembered, always say no.

If you run Firefox, click Tools\Options\Security. Under Passwords, make sure there is no tick in the box labelled "Remember passwords for sites". Now click the OK button.

If you use a different browser, I'm sure there will be similar changes you should make.

Once that's done...

Try this:

Boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter. You will now see some drivers being loaded. There will be a pause at some point. This usually lasts for no more than 30 seconds.

Once at your desktop, download this free package.

When you click on the download button, wait for a few seconds and the download box will appear, without you having to enter your name or email address.

Save it to your desktop, unzip it...click on start.exe...then click on Emergency Kit Scanner. Wait for it to open (this may take a couple of minutes), then get updates and run a Deep Scan (the scan may take a while):

http://www.emsisoft.com/en/software/eek/

Hope this helps.