FaceBook account is locked.?

[yup_cool]

Tried with IE,FireFox,Chrome and also from different computers. Still no luck. Scanned the virus, no virus. Other members can access the account from same computers. Password reset done but still no access. This is the message.
"Your account is temporarily locked
Your browser has been infected with malware. You may have been infected when you clicked on a link to watch a "shocking video" from a friend's status update or visited a website claiming to offer special features on Facebook. For example, there are sites that claim they can show you who's viewing your timeline, change the color of your timeline or help you remove your timeline completely. These features don't exist.

Once infected, these malicious extensions spam your facebook friends and steal your personal information. We will help you remove the malicious extensions from your browser. Please click continue to begin the process. "
Hi Emma,
Whom should I contact and how? I did sent email to FB support but no response.