I have a Dell PC and am running Windows XP. I have mostly used Google Chrome now it just stopped working.?

[Dell Inc.]

Hello Grandma Carol,

I am from Dell Social Media and Community.

Most of the times for the explorer to crash the possible reason is windows operating system.

Since you have noted that you do not know much about computers, I will recommend you to restore your system to a previous date when it was working fine.

Log on to Windows as an administrator.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next.
On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
Log on to the computer as an administrator. Then, click OK on the System Restore Restoration Complete page.

If you successfully restored your computer to a previous state and the computer runs as expected, you are finished.

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell