Should employees be allowed to text on the job?

[MavistheMaven]

Customers and job duties definitely come first. Employees are on company time at work.

Employers absolutely have the right to forbid them to text on the job, but it's understandable if they allow them to do it during downtime.

You see young people doing it in stores and fast food places at the mall, but guess what, businesspeople do it in their offices and even in conference rooms during meetings. Or they will bring their laptops into meetings, which is normally so they can take notes or refer to things, but if you look, they're on the web or chatting or emailing. And at times, they will have to be told right in the meeting to stop it. It's not just kids doing it.