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How do I get my USB ports to recognize devices?
05-03-2013, 11:18 AM
Post: #3
Dell Inc. Offline
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Hello,
My name is Krishna and I work for the Social Media and Community Team at Dell. It appears that you need to update the Chipset Driver and BIOS. Visit the Dell Drivers and Downloads website http://www.support.dell.com/ and input your Service Tag to get updates specific to your computer.

If this doesn't help, run a USB Diagnostic from the below link to check for hardware failure.

http://www.dell.com/support/Diagnostics/us/en/19/

Regards,
Dell-Kris K
Dell Social Media and Communities
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Messages In This Thread
[] - Arnak - 05-03-2013, 11:11 AM
[] - Dell Inc. - 05-03-2013 11:18 AM
[] - StevenTechy - 05-03-2013, 11:34 AM

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