how long does it take facebook gifts to ship?

[Tiffany]

Ok my bf bought me flowers off the "facebook real gifts" on January 31st (which was a Thursday) it said it shipped Friday and in the details it said something about shipped overnight to ensure freshness and about charging a $5 additional fee. Well it is now Feb 6th and it right on the website it said it usually takes 3 to 5 business days so I guess Mon-Fri.. but anyways I can't even track the package because there was no link in the email and there also isn't a way to track in on "Account settings>>gifts" I don't know what to make of this? Have any of you ever got flowers of fabo gifts how long did it take you to get them? I tried to contact them but they haven't replied to my email so if anyone can inform me how long it takes approx, I'd appreciate it, thanks