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How do I unlock my facebook account?
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11-17-2013, 09:33 AM
Post: #1
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How do I unlock my facebook account?
I cannot find a usable answer via the Facebook Help Center. Hoping someone knows what I can do...
When I log in, I receive the message "Your account is temporarily locked. We don't recognize the device you're using. Please answer a few security questions to keep your account safe." I click Continue and enter the captcha text. Then, Facebook asks me to confirm my identity by providing my birthdate. BUT when I enter my birthdate correctly, a message claims this is not the correct information on file. Facebook directs me to "try logging into Facebook from a device you've logged in with before." I have no clue what other device this would be, other than my computer. The Facebook help center simply directs me to take the steps above. Anyone have any ideas? Thanks! Ads |
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How do I unlock my facebook account? - Darren - 11-17-2013 09:33 AM
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