Is it illegal to publically humiliate or belittle a company?

[Andi]

The fact - fine
explicitly rubbishing the company with your opinion and causing them losses - is libel (if written).

The problem is,
When most people write things, they cannot completely seperate their opinion and anger from the 'facts', and colour the comments with libelous statements.

But simple statements or better, questions such as
'what is happening with your delivery service - 30 days to not deliver'
and/or
'I thought this was a a reputable company - 30 days and no apology for all your errors'

On the positive side, it could be argued that facebook is an 'opinion' and 'comment' site, not a formal commercial system for customer care, - an additional means of communicating - not an only one !

and if (like twitter accounts) they 'choose' to, both have a presence, and worse, use it as their only (and very public) means of communicating with their customers, they deserve all the vitriol and (if deserved) compliments, they get [ and that would be one of your defences ]


Personally, any company that uses only facebook - is 'not' a reputable company.
and the
' like 100's of other people have done'
comments would suggest that also !