Why does my orignial macbook laptop freezes?

[Geek Squad]

When a computer begins to lock up or run very slowly, one of the first things that should be checked is the hard drive. The hard drive is one of the most mechanical parts still in a computer with spinning platters and moving parts that read and write data. As such, it's one of the most common things to go out in a computer. The heating issue could also be caused by a failing hard drive as it's not uncommon for them to get very hot when they are failing.

A lot of Apple computers have built in diagnostics that can test for hardware problems. To access these diagnostics, you should shut the computer down, turn it back on and hold the "D" key down when you hear the chime and continue to hold it until the hardware diagnostics screen comes up.

This may take several tries. If you live near an Apple Store you may also ask one of their technicians.


Agent Ronnie V
Badge 44515
Advanced Repair Agent
Geek Squad Social Media Team

01/08/2014