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What is social media monitoring and what are there advantages?
03-19-2014, 08:16 AM
Post: #3
 
If you have business whether it is big or small, you would definitely have social media profiles. How would you know what people are talking about your business/ services in social media? The answer is social media monitoring.

With social media monitoring, you can know what your customers and competitor are saying about you and what the general feelings about your products are. With SMM, you can also understand the customer's needs and wants. This would really help in maintaining your business's reputation management.
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[] - chucky - 03-19-2014, 08:05 AM
[] - Robert - 03-19-2014 08:16 AM

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