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Internet Connection problem?
04-03-2014, 06:54 AM
Post: #3
Geek Squad Offline
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Hi JFR,

Could be a few things going on.

Are there different antivirus programs installed (usually comes with at least a trial that gets reinstalled with factory image recovery)? Make sure to run the Norton and McAfee removal tools for any trials from these manufactures as the add/remove programs sometimes leaves leftovers.

Also could just be from a hardware standpoint. If it's an older desktop with older components for RAM, processor, Ethernet card, etc it could be running slower than a newer laptop even with "better specs."
Is one wireless and the other hardwired? The router's LAN port (or LAN capability entirely) could be beginning to go out.

Agent Jeffrey C.
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Advanced Repair Agent | Precinct 184
Geek Squad Social Media Team
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Messages In This Thread
Internet Connection problem? - JFR - 04-03-2014, 06:33 AM
[] - David Nguyen - 04-03-2014, 06:46 AM
[] - Geek Squad - 04-03-2014 06:54 AM
[] - justme - 04-03-2014, 07:06 AM

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