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dropped iphone in water, screen doesn't work?
04-08-2014, 04:24 AM
Post: #2
 
Great question!

We'd be happy to help answer that for you. If you have coverage through us, we replace with a like-model device. This means if you file a claim for an iPhone 4, we will send you an iPhone 4. There are rare occasions where your specific device may not be available; in those cases we will offer a comparable device available at the time of your claim. We welcome you to log onto http://www.phoneclaim.com to file your claim in minutes. You will be made aware of what device you will be receiving prior to completing your claim. If you are unhappy with the device being offered, you will have the option to speak to a customer service representative or to cancel the claim. We hope this information helps. Please let us know if we can be of further assistance.

Thanks!

Asurion Social Media Team
@AsurionCares
http://www.phoneclaim.com\

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[] - Asurion - 04-08-2014 04:24 AM

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