Windows 8 internet problems?

[MikeL]

Virus... Malware...
If you have any Torrent/Warez/Pirated software, movies, or Games, even pictures from dubious sites and e-mail, you may well have Malware. Even the big names in security ('M') may miss it. Security Software plays catch-up with new manifestations of this Evil, and can only protect you from known virus'.
The first step this kind of malware does is isolate the computer from outside help. May even prevent reading from optical readers.
Take your machine to a Qualified TECH to check it out.
Go to your ISP and MicroSoft's 'help' forums first to see if you have the right setup.