I am a seller on Ebay, but someone opened a case against me, what do I do?
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04-08-2014, 04:47 AM
Post: #2
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What was the issue? why did the person open a case? was the item you sold damaged? did you describe it as it is on eBay?
the case would be resolved by eBay. It all depends on the circumstances/ reasons and evidence why the buyer wants a refund. (i.e. if buyer opens a case cause of damage and shows enough proof and evidence then the buyer would be refunded) I would call eBay customer support. as you tried to resolve it in the work it out thread and the person didn't reply, I would let eBay know that so it could be used on your defence. I would also have pictures of the item provided if needed, or any other sources that could help you. Ads |
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I am a seller on Ebay, but someone opened a case against me, what do I do? - HARMONY - 04-08-2014, 04:43 AM
[] - Voob - 04-08-2014 04:47 AM
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