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is it normal to have a tech visit + installation charge on my first comcast bill?
04-08-2014, 06:31 PM
Post: #2
 
Hmm, with an apartment you shouldn't have to. I could only speak in terms of cox, though. Comcast isn't offered where I'm at. Either way, it should be about the same.

How it usually works is they need to come out to switch on the service and check the integrity of the line. If you're in an apartment complex, unless NOBODY else has Comcast, this should have already been done. In which case, there's a "do it yourself" option. Reason being, all you really need to do is screw one end of the coax cable into the modem, the other end into the wall, stick an ethernet cable in and you're done. Of course, some people are too dumb to understand that, so that's when they send out technicians and charge you a fee. However, installation should be free unless you have them set up your network, which is really just a matter of pairing a router with your modem and connecting your computer to the internet for you.
You'll also be charged for any parts that you needed and weren't able to provide.

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[] - Diskordea - 04-08-2014 06:31 PM

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