Tech Question?

[Nicole]

Alright recently after my computer updated. And after I downloaded Itunes, because i got an ipod 5th gen, I haven't been able to watch NetFlix, when i go to the site crome crashes and says that silverlight plugin could not be loaded.
As well as i could not watch videos on vlc player. i managed to fix the vlc problem through user settings. and then i deleted itunes and i could watch netflix again with no problems. so i re download itunes and payed close attention to how i'm setting it up with the settings.
But with no luck silverlight won't load on chrome. I have continuously played with the settings and followed google search advice and nothing won't work...is anyone else having these problems?
my laptop:
i have a windows 7 pc
64 bit
Hp Pavilion G6
G series
Ive had this computer for 5 years and i've never had this problem before. So Its something recent.
i have uninstalled and reinstalled silverlight but to no avail, nothing changes
actually tons of stuff keeps crashing
chrome
java
pen tablet
silverlight....
i dont know whats wrong