slow internet need help?

[Arnak]

Hi,

It could be but bad wiring is often a big problem.

To test the wiring just plug the router / hub directly into the master sockets test port then try the speed test again.

If it is still bad then it is not the wiring and may be a telephone wire fault, fixing that is down to your telephone provider.

Or you could be a long way away from the nearest exchange, to see if that is the case use a speed test that can compare with other houses in your are to see if they are getting a better service than you are.

Arnak