Ebay question? Please help?

[darrenforster99]

I'm a bit confused by your question because I always thought that with eBay you'd needed an account before buying anything.

You did complete the transaction properly through eBay and not just e-mail the seller or something (if you did e-mail the seller or something then your on your own).

Also did you pay for it with PayPal? Most eBay transactions must go through PayPal. Have you tried starting a dispute on the payment within PayPal instead. If you paid by posting them a cheque or postal order or bank transfer you might have to take it up with your bank instead. PayPal is always by far the most easiest way to pay and they do have ways to dispute payments easily within paypal. All other options there isn't anywhere near as much protection.