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Internet and phone not working?
04-08-2014, 08:42 PM
Post: #1
Internet and phone not working?
Hi All, First of all, Merry Christmas.
Yesterday my internet and landline stopped working.
There is no dialtone on the phone and it dosent ring when someone calls.
Ive tried ringing it from my mobile and sometimes it rings once then i get static on my mobile like someone has picked up, other times it rings multiple times before I get the static.
I have tried different phone sockets and different phones but none of them work.
one of the phones I know works, but it didnt ring out loud, however it does have a LED that flashes when someone rings, and it still flashes.
When I pick up my mobile keeps ringing, as if the landline hasnt been answered, until I get the static.
Unicom charge £120 for the first hour and £60 per hour after that for them to send an engineer out, and I really cant afford that.
My internet is also down which is more of a problem for me as I have 5 university deadlines coming up in the next 3 weeks, and I have none of them completed yet.
It was gonna be hard enough to meet the deadlines before this problem.
When I boot my modem, I have a orange light on the internet for a few seconds then id goes of and another light next to it starts flashing and wont stop, when the internet is working both these lights are solid green.
It was working yesterday morning for a few minutes, then went off all day, then came back on at about 2 this morning.
thinking it was fixed, i turned it of and went to bed.
this morning I woke up, checked the phone and turned the internet on, still no dialtone, but the internet was working, so I went and got some breakfast, came back 20 minutes later and the internet was off again and has been off since.
Ive tried different modems, still no luck.
I would go into uni to work but it is a 80 mile round trip.
the phone is with Unicom (Uni-con as I call them, worst company Ive ever dealt with) and the internet is with virgin, it isnt fiberoptic.
a couple of days ago Openreach were working across the road putting new cables in the ground, thats the only thing that has changes as far as Im aware.
Unicom are out for the xmas holidays, and without a phone I cant phone virgin.

Do any of you know what might be causing this, and is there anything I might be able to do from my end to get it working again.

Thanks
No bad weather here yet, had some strong winds a few days ago, but apart from that the weathers been fine, i will try and phone virgin tomorrow

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Messages In This Thread
Internet and phone not working? - rmanphillips - 04-08-2014 08:42 PM
[] - St N - 04-08-2014, 08:48 PM
[] - Piran - 04-08-2014, 08:55 PM
[] - Southpaw - 04-08-2014, 09:00 PM

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