Someone please help me , eBay problem!!!!?

[Robert J]

For the first few transactions as a new seller, any payments to you are held by Paypal until the buyer receives the item. It is Paypal that hold the payment, not the buyer.

It's to prevent people selling imaginary things then just taking the money and vanishing...


Log in to your paypal account.
As long as it shows in there that the payment has been made and is held/pending (whatever they call it), send the item to the buyer.


Make sure it's well packed and sent by an insured service (or special delivery) - you are legally responsible for ensuring it gets to the buyer OK. As it's a valuable item, you need both signature so they can't say they have not received it, and insurance in case it really gets lost or damaged in the post.

Once the buyer has the item and leaves feedback, or after a few days, Paypal will release the payment to you.


Sales on ebay are legally binding, you cannot just ignore it without causing yourself trouble.