is a website on wordpress user friendly?

[Jane]

This takes you back to the principles of marketing. Knowing what your users want and giving it to them on your website in an easy to understand, findable way. Wordpress is a platform and it can be used badly or well. It does give you a good start in the direction of user friendliness but understanding the user and the technology and matching them right is key.

It is best to own your website rather than place it on a 3rd party platform. It's the harder option, but the freedom that comes with it means you have more flexibility in your design which in turn means more scope for user friendliness.