internet explorer crash problem?

[zealousscent341]

10 days ago I got an Acer aspire v3-772G from best buy.... it has windows 8.1... in the past week, 3 internet crashes happened, not blue screens just internet not responding crashes.. it has happened once every 2-3 days, my computer has them all on record events.. it says "probably caused by" jscript9.dll, exception access violation (c0000005)... I took it to geek squad and he installed JavaScript 32-bit and said that might help, if not I could take it up to get a free system diagnostic to see if it could be a hardware issue he said too... what do you guys think? i hope its a simple software fix, I just got the damn laptop for $950.00, this is very frustrating.... plz help..... tnx....