Question about hosting company?

[JS]

I currently have lifeshield security at my house and had a question about there hosting company that they use for there website/remote login/access for cameras. The name of the hosting company is networksolutions and I have read some pretty bad things about this company. My real concern is how reliable are there servers. I constantly don't get texts that are suppose to be sent to my phone via the internet when there are any alarm events or when my system is armed/disarmed. Remote camera access most of the time is a joke it will say camera unavailable or freeze. Ihave charter 100mb service with a docsis 3.0 modem and charter has confirmed with me after 4 visit's that the problem is not on our end. Any light that could be shed on this matter would be great as I trust in this company to find reliable hosting to protect our families in case of such emergencies !!!

Thanks in advance !!!