Questions about Data overages for the iPhone 5 (Verizon)?

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I doubt this is normal expected behavior. More likely your iPhone 5 has the same glitch that sometimes affects other iPhones, where they suck up a lot of data for no reason. There are a lot of people complaining about it, google for "iphone 5 data overage verizon".

The problem is even though this problem has been around for a while, even before the 5, nobody seems to be in a big hurry to fix it. Makes sense when you realize that Apple sees Verizon (and AT&T etc) as their real iPhone customer, not regular people (after all, it's Verizon who buys the phone from Apple, and then turns around and sells it to you). Obviously Verizon isn't going to complain about a problem like this to Apple since it probably nets them millions of dollars in extra data fees.

Anyway if you want to try to get an idea of which apps you're using that might be sucking up a lot of data, try the free app "Onavo Count". Another thing you probably should do is turn off iCloud backup on your phone since some people seem to think this might be the cause of the problem (nobody knows for sure).

My friend's Verizon iPhone 4S had a similar problem that I was able to stop by turning off iCloud backup - even though it's not supposed to back up except when you're on WiFi.

Anyway to answer your specific questions:

1. It probably depends on whether they prorated your plan or not. You need to call and ask.

2. The most data is used by streaming or downloading videos, followed by music. After that it's viewing/downloading pictures. And of course if you're on Wifi none of that counts at all.