email won't open google chrome?

[Catherine M]

Hi! What you can try is this ... Switch off your computer and then unplug the modem from the electric socket. Leave it unplugged for 2 minutes then plug it back in and switch on the power. Once the modem lights are all lit up (all blue if you have a BT modem), switch your computer back on and try logging in to your inbox again and opening that email. This should have sorted out any 'kinks' in the program.