Why can't I connect to the Internet?

[MikaSch]

If your Laptop and your phone cannot connect to your WiFi, then the issue could be with your Modem / router.

Turn off your Modem first, then turn off your router. Wait for exactly 1 minute. Now turn on the modem. Wait till almost all the lights on the modem gets steady. Now turn on the router.

If you have a combo modem/router then you just need to turn it on and wait a minute and turn it back on.

Check whether you have WiFi connectivity on the Laptop. Check if you can access the internet.

You may also have to configure the settings on your phone as well. After doing this check if you phone can connect to the internet.