Internet connection problems?

[Danny]

Try downloading Hijackthis. You might be domain hijacked which means that a virus is stopping you from going on certain sites or searching for certain things ex. anti-virus. Run Hijackthis, go onto info and look for the number that has beside it (Domain Hijacked) click the little square and click, Fix This. If this isn't the case I suspect it is on their end, ask your mum to ring them up and tell them about the shitty internet connection. You are paying for it after all.