Internet connection problems?

[David]

probably corrupt network link you have refreshed it but although your network name is their its missing a link or its intermittent now you could keep refreshing but the best thing to do is renew the link this is very easy to do so follow these steps below (get your sister and motherto follow the same steps
1.Shut down the router and leave it off
2.On your laptop go to the wireless network icon (bottom right of you laptop )and right click it
3.Choose (Network andSharing Centre)
4.Choose(Manage Wireless Networks)
5.When your network appears in the list highlight it and in the bar above it choose(Remove)
6.exit this back to the desktop and shut down leave it off
7.Turn on your router and let it load
8.Turn on you laptop
9.Go back to the wireless icon again and right click it this time choose(Connect to a Network)
10.When your network appears in the list select it and add you passkey/word
Hopefully that is you back on line again