I cant access the internet..keeps saying internet explorer has stopped working?

[Smokies Hiker]

Sounds as if there may be some viruses on the computer. Since you can't access the internet, you should probably ask a computer savvy friend for assistance, or take it to a local computer repair shop and have them get it cleaned up. Then be sure your son is very aware of going to links he's unfamiliar with and getting viruses. Ask whoever does get the computer cleaned up and working again, to recommend and install some anti virus software, and teach you how to use it. Being able to access the internet is very important for receiving important updates for any anti virus software.