Is my router compatible with my router?

[V. Perkins]

Does your new router have a "clone" function? If so, try setting it to your PC/Laptop's MAC address. You get that info by opening up a CMD window and entering the command: ipconfig /all -- locating the "Ethernet adapter" section, and finding the "Physical Address" line. It should be six 2-digit hex numbers.

The reason a lot of routers have this function is that some ISPs track the MAC address of the PC that's used to set up the Internet connection and only allow this device to connect. If you're in this condition you can either use the router's "Clone" function, which allows your router to pretend to have the same MAC address as your PC, or you can usually contact your ISP's Tech Support team and have them put your router's MAC address in their table.