i have a internet connection problem?

[BARRY B]

A few stages to go through. Before you start check that your PC has enough ram (memory) and hard disk space. All software and peripherals state their requirements on the box. It would be easier to advise if you could include this in a new question. If the PC is very old and low spec it would be best, and cheaper to buy a new one. Even the cheapest models will support Broadband. Yes, you need Broadband to avoid hefty phone bills while dial up downloads at snail pace. If your Pc is up to it you need to install XP, add an ethernet card via a spare slot and you will be able to connect to BB with no problems. Look at your system and hard drive space with whatever OS you have now to make sure it is worth the effort of adding bits to a limited PC.