how to promote a new small web business?

[Tyra]

Promoting a website or service always is a hard job.

I would recommend using Facebook, Twitter and also try Google Buzz or FriendFeed which are called Social Media Marketing. Social media marketing which is known as SMO Social Media Optimization benefits organizations and individuals by providing an additional channel for customer support, a means to gain customer and competitive insight, and a method of managing their reputation online. Key factors that ensure its success are its relevance to the customer, the value it provides them with and the strength of the foundation on which it is built. A strong foundation serves as a stand or platform in which the organization can centralize its information and direct customers on its recent developments via other social media channels, such as article and press release publications

You can start a blog and help you customers with some posts. The most important thing is to provide stuff your customers are interested in!

Good luck!