I just had my hard drive replaced on my Dell laptop and now when I play certain movies.....?

[Dell Inc.]

Hello, I am Nitika from the Dell Social Media outreach team

please install the below driver link

http://filehippo.com/download_klite_codec_pack/

I would appreciate you if you can provide your system service tag so that i can check your order details and give you teh graphics driver so that we can fix this issue ASAP.

And you can find the service tag

**on the bottom of the laptop on the white sticker
**it’s a seven digit alphanumeric code which ends with BS or number 1.


If in case you do face any challenges in the process, please feel free to contact me directly by sending me an email or by through a reply to this blog.

Email:nitika_kukreti@dell.com

We would recommend you do not post your private information on a public forum.

Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder