dell latitude screen really dark?

[Dell Inc.]

Hello Ben,

I am from Dell Social Media and Community.

This could be a problem with the LCD screen.
However, try connecting an external monitor to your system and verify if there is any display on the external monitor. (Fn+F8 to toggle between the external monitor)
If there is no display/similar display on the external monitor the issue is with the video card, if there is a display you need to replace the LCD.

Use your users manual and verify the LCD connections before you replace the LCD.

If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.

Dell-Niranjan