Can you use the concert ticket with other person's name on the ticket?
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06-12-2013, 07:14 PM
Post: #2
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Hello Lurby
My name is Jennifer, and I'm writing from StubHub's Executive Customer Care Team. I certainly understand your concerns when purchasing tickets through a secondary marketplace such as StubHub.com. Rest assured our FanProtect Guarantee ensures you receive valid tickets! While we do offer multiple forms of delivery, Electronic Download is actually the most popular for our buyers as it is much faster than regular shipping and also less expensive due to lower shipping costs. As a fan-to-fan marketplace, other fans like you can list tickets they cannot use right on our site. We can't change the names on the actual tickets, so it's common that the original buyer's name is on the ticket. This should not cause any issue at the venue. Â I hope this helps ease your concerns. If you have any other questions or concerns, please don't hesitate to reach out at yourfeedbackmatters@stubhub.com, or find us on Twitter @StubHub. Thank you for your interest! Â Sincerely, Jennifer M. StubHub Executive Customer Care http://www.StubHub.com Twitter- @StubHub Ads |
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Messages In This Thread |
Can you use the concert ticket with other person's name on the ticket? - Lurby - 06-12-2013, 07:05 PM
[] - StubHub! - 06-12-2013 07:14 PM
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