why i can't open my inbox?

[chrisjbrady]

Please take note that there is a server crash or staff snafu affecting loads of Yahoo Mail accounts.

What happens is that your account gets deactivated. To reactivate it you type in a capcha. Then when you regain access ALL folder and past emails have been deleted.

To get the folders and emails restored this may be possible by going to

http://help.yahoo.com/kb/index?y=PROD_MA...sions=true

Apparently Yahoo can restore emails only up to 48hrs after the loss. Whether it will actually happen, I do not know.

If this happens to you first of all request a restore (anything in the last 48 hours will be lost anyway).

Then raise the issue on Twitter: @YahooInc @yahoomail @YahooCare @YahooMailYahoo @YahooMailGroup

Then also raise the issue on Yahoo Group [Y-Mail] - you have to join first

http://groups.yahoo.com/group/Y-Mail/

Meanwhile make a CSV download of your contacts..

Good luck.

CJB.