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Windows 8 Refresh deleted all programs and features?
02-19-2014, 12:44 PM
Post: #2
Geek Squad Offline
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It sounds like the Refresh didn't fix the corruption issue that Windows had prior to the refresh, but possibly made it worse. I would recommend backing up any personal data such as pictures, documents, videos, music etc, and running the reset option in the advanced startup menu. You can also access this reset option under Charms > Settings > Change PC Settings > (8.1) Update and Recovery (8) General > Recovery, then Remove everything at the bottom of the scroll. This should take a few hours, and make sure your computer is plugged in.

Geek Squad Agent Walter M
Badge # 52310
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Geek Squad Social Media Team
21/DEC/2013
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[] - Geek Squad - 02-19-2014 12:44 PM

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