How can I grow and improve my small business?

[mamacedar]

Honesty.

Do not have a bunch of confusing statements or fine print. If you say something, then that is what you should do.

For instance "For only ten dollars a month you can have a phone added to your package for another person."

Then when people get the bill it has all these other added things attached to that phone like line end user fees or mileage or blah blah blah.

If you say ten then make it ten! If it is going to end up more $, then SAY what it is!