need help with my laptop?

[Geek Squad]

Hello!

If you've broken your headphone jack off inside the jack in the side of the computer it is unlikely that the male end of the headphone will go floating about as it is actually inside the part of the motherboard that holds that particular hardware piece.

However, I would reccommend that you get the laptop looked at. Based on the damage you describe, you might have broken something else off when you had your accident. It's also reccommended that you have it looked at, as having that piece broken off inside your audio jack might cause problems with other components in your laptop or possibly short the audio board or motherboard entirely.

If you are worried about having stuff rattling around inside your laptop, you can try to remove the bottom bay door, and unscrew the screw holding the optical drive in place, then slide the optical drive (DVD drive) out of the laptop and then you can turn the unit on its side to see if any screws, plastic, or bits of whatever come out. If nothing comes out you can always take your laptop to an authorized repair center or service provider for an estimate for repair and an evaluation.

>> Geek Squad Agent Kate B
>> Follow Me on Twitter @AgentKateB