selling my windows 8 laptop?

[Georgette]

ok i have a sony vaio windows 8 laptop which i bought around the summer of 2013. it has been giving me problems and i would like to sell it but i would like to wipe it clean of all of my traces so to speak before selling it. i would like to remove my email from the login screen. can someone tell me how to do that? thanks alot!
the laptop isnt broken.i'm just not impressed with the performance i expected considering how much it cost me.

[Geek Squad]

You need to perform a reset of the computer.

To accomplish this, turn on the computer until it gets to the login page where you put in your password. In the bottom right of the screen is a power logo. You need to hold down shift and click on restart whole holding down shift. This should take you to advanced boot options where the reset option is located.

If this is a Sony Vaio with an "assist" button, you can also turn off the computer, and power it on by hitting the "assist" button. The screen that pulls up should have Sony factory reset information.


Follow these steps from Microsoft if you need help with the reset

http://windows.microsoft.com/en-US/windo...h-reset-pc


Agent Ronnie V
Badge 44515
Advanced Repair Agent
Geek Squad Social Media Team

01/10/2014

[Marduk]

Selling a broken laptop sounds nasty to me. You should have it repaired while under warranty.