Fake App Attack : Misleading Application File Download 3. Problem help please!?

[fernie]

I dont know what happen nothing downloaded I was using Mozilla Firefox on Facebook then it crash and norton had a popup that says what the title says. I tried to full scan my computer and all that but it can't find anything. Also I've tried downloading a new browser and it ceased as well and I tried reinstalling Firefox still crashes!
CAN SOMEONE PLEASE HELP ME GET RID OF THIS VIRUS PLEASE

contact me if needed to at: fernie.galindo456@live.com

[Alicia]

Im having the same problem right now! Google chrome kept crashing on me ever 3 mins! so now im using internet explore.

try to do a full scan system, I used Norton, and it said it was a virus, but the problem was still there.
I was about to do a system back up.

but try this- Delete all history, cookies, empty the cache and all that
make sure you don't have any programs you may have installed that look suspicious, If you are using windows, go to control panel and look for uninstall programs.

delete any suspicions files you may have downloaded, or if the browser did it for you (i.e. if you are in a pop up web page sometimes it automatically downloads things.) empty the trash bin as well.

I hope you fix the problem!!!!

maybe try another web browser. or again re install.

[NortonSupport]

Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

Can you please run a scan using the free Norton Power Eraser tool in Safe Mode with Networking and see if that detects and removes the Fake app: http://www.Norton.com/npe?

Let me know if you need further help!

Thanks!

Vineeth
Norton Support

[DavidE]

Hi,
same problem for me right now using both Firefox and Chrome. I did both the full system scan and the Norton Power Eraser scan, but still not working.
Any other suggestion?

Maybe something useful here
http://forums.whatthetech.com/index.php?...pic=127589
http://www.symantec.com/security_respons...asid=24024

[?]

I had the same problem but I fixed it.
All you have to do is go to the Norton program and allow Fake App Attack : Misleading Application File Download 3.
Here's what you have to do.
1. Open Norton
2. Open settings
3. Open firewall
4. Click on the fourth of the one (The one that says something about intrusion and browser protection.)
5. See the third highest one that says something about signatures for intrusion and click on configure.
6. Find Fake App Attack : Misleading Application File Download 3 and allow it.

[Chanon]

Dear Vineeth, Norton support team

I got the same problem as fernie. I have tried your advice. It seems work!

Thank you very much.
Chanon

[Wy]

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