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how can i recover my contacts to notify them that my account was hacked?
02-24-2014, 09:09 PM
Post: #1
how can i recover my contacts to notify them that my account was hacked?
my yahoo account was hacked and erroneous message (asking people to send money to help me) was sent. i changed my password and want to send an email to my contacts to notify them of the situation but all contacts were deleted. can they be recovered

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02-24-2014, 09:10 PM
Post: #2
 
LOST CONTACTS
not sure this will work as I do not have the same problem but..................
Go to contacts, look for the section that says look for with a magnifying glass and type in lost contacts.
This scenario was actually tried by another user and said that she found the contacts in the trash folder. If that does not work then…………………
Restoring deleted or missing contacts
Restoring deleted or missing contacts, in this case go to mail help, its the gear icon on the upper right of the inbox page. Select help, and on that page type, Restoring deleted or missing contacts, in the upper area of the page that says search. That will take you to all the info you need.

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02-24-2014, 09:19 PM
Post: #3
 
You need to contact the abuse people at Yahoo immediately.

That doesn't resolve the issue of your computer. Your computer probably has something running on it that you don't know about. You will probably need to reinstall Windows, so you will need your Windows serial number. Include all the zeros and dashes.

Find it by clicking on the Windows symbol, click on Control Panel, click on System and Security, click on System, and at the bottom of that window you will find your Windows serial number.
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02-24-2014, 09:22 PM
Post: #4
 
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/cl...store.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contact...store.html

Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, friends, etc -- to inform them that your account was hacked. It can take a few days for your Contacts to be restored during which time people may fall for it. This happened to a friend and 3 people she knew sent money to the scammers before she could inform them
- if you used your same username and password for ANY other site, you need to immediately change all of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/id...mised.html

You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam
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