how to find answer to security question in yahoo mail?

[Stephanie B]

my email has been blocked cause I don't know answer to security question

[560]

You can't FIND the answer, because only YOU supposedly know the answer when you set up the account. Yahoo keeps a secret record of it on their servers, so they can match it to your typed in answer. But they do NOT reveal the answer anyplace. Otherwise, hackers could just steal it. So, either you know the answer or you don't. If you don't, try using THIS link to find alternative ways to access your account, using the 3rd option (my account may have been compromised):

https://edit.yahoo.com/forgotroot/

[Arthur Dent]

In order to protect your account Yahoo can't reset your password unless we can verify you are the actual account owner.

If you're seeing a prompt asking you to answer a security question the following article will provide more information about this situation.

"Confirm your identity" pop-up message - http://help.yahoo.com/kb/index?page=cont...=PROD_ACCT

Here's some information on why you may be having a problem with your password and what to do about it.

My password is not working - http://help.yahoo.com/kb/index?page=cont...=PROD_ACCT

Here's how to recover your password using a mobile phone number, an alternate email address, or by answering your security questions.

Recover your Yahoo! ID or password using your alternate email address or security questions - http://help.yahoo.com/kb/index?locale=en...ions=false

If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security questions you will need to contact Yahoo Customer Care, the following contact options are available:

Call toll-free US (Toll Free): 1-800-318-0612 US
International: 408-916-2100
Twitter - https://twitter.com/YahooCare
Facebook - https://www.facebook.com/YahooCustomerCare

Click one of the links above and then click the "Contact Customer Care" link under the Quick Links section to the right of your screen. This should open the Yahoo Help form.

The Selected product should be "Yahoo Account"

"Under Topic" select "Password and sign in"
"Under Sub-topic" select "unable to sign in"
"Under Recommended options" Click on the Email link.

Complete the form. If you don't remember your Security Question or Security Answer enter "unknown". Yahoo will use the information you provide to verify you are the actual owner of the account. If they can't verify your information it's unlikely you will be able to recover your account.

Here's some guidelines for creating a secure, strong password - http://help.yahoo.com/kb/index?page=cont...OD_MAIL_ML

Once you're able to change your password it would be a good idea to review your security questions and make changes if you don't remember your answers.

Changing your security questions - http://help.yahoo.com/kb/index?locale=en...id=SLN2031

I recommend using a password manager like Keepass or LastPass to create and store strong unique passwords for the sites you visit. You can also save notes like your secret questions and answers to the password entries. LastPass can automatically log you in to any web site you have stored in its database.