Jailed forever in Mail Plus?

[E]

So, there's a really nice instructions page telling us how to stop paying $20 a year for mail plus, but when I reach the last step -- it just doesn't work.

Here's the instructions page:
http://help.yahoo.com/kb/index?locale=en...id=SLN3496

And it's not working because when I click "Cancel Service" I get a blank page, and the mail plus account is still active. I tried this on a mac with Chrome and Safari, and on a PC with Chrome and Firefox. Nothing doing.

How do you solve this? I already asked this question but nobody bothered responding.

[trooper6387]

There is a few links in this one that may help...if not Yahoo contact info below

http://http://help.yahoo.com/kb/index?page=answers&startover=y&y=PROD&source=home.landing_search&locale=en_US&question_box=cannot%20cancel%20Mail%20Plus
==========================================================
This link provides a phone number/email/ help center options.
Also, once the link is displayed you have the option of contacting
them on Twitter and Facebook (links on the right side)Many issues
are covered on these sites and Yahoo provides updates on the status.

http://help.yahoo.com/kb/index?y=PROD&pa...&y=http://


NOTE: The phone number is for very BASIC questions such as
password recovery, clearing your cache,etc. Other issues may have
to be handled thru this link.Once your are in click on "Contact Us for Product Issues "
...then MAIL....follow the prompts. .. http://help.yahoo.com/kb/index?page=home&locale=en_US
Below are two new links for Customer care.
==========================================
Updated 1/7/14
http://http://help.yahoo.com/kb/index?y=PROD&page=content&id=SLN15978&actp=search&viewlocale=en_US&searchid=1389883319276&locale=en_US&y=
NOTE; I have yet to find out what a Local Basic
Client means in this link.
=====================================
Updated 1/15/14
http://http://help.yahoo.com/kb/index?page=content&id=SLN5856&actp=quick&viewlocale=en_US&token=w5FCchB1dWE5TgrSgYJScotI36rtoa45PMCxBU8%2BLmHdZAO%2BC8hTYGLa7fCtl1GtPV​n%2F1eHpfhsb4aHF%2FOleSx9JKPh3nPU2ZBicWiOCZ9YD1utW8Gf3Ja2PjmlOcczIdbVPMEv9fUM%3D​&searchid=1389884472804&locale=en_US&y=PROD_ACCT
++++++++++++++++++++++++++++++++++

+