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Does anyone have an email address for Facebook customer service?
03-18-2014, 05:27 PM
Post: #1
Does anyone have an email address for Facebook customer service?
I am having some serious problems with Facebook and have no way to contact them. I've looked all through the help questions and found nothing. If someone could help me out, I would really appreciate it. It's really important. Thank you, Linda
*** There is no such option for contact us or support on either Facebook.com or my homepage. I realize that's an option with Zynga but not with Facebook. Has anyone been able to contact Facebook and if so, how?

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03-18-2014, 05:33 PM
Post: #2
 
go to facebook.com or your homepage, look for contact us and/or support.

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03-18-2014, 05:39 PM
Post: #3
 
Steps

Contact Facebook by Phone
1
Understand what you can achieve when you call Facebook. As of 2010, if you were calling about a problem, the greeting would tell you that Facebook did not have telephone support at that time. It would then refer you to the website so you could email the company2
Try to call Facebook. As of 2010, the company number was (650) 543-4800. If you are calling from outside the United States, be sure to include the international calling number for the U.S.
3
Follow the prompts to reach the correct department. While Facebook does not resolve problems over the phone, you can reach certain departments, such as the marketing department.

Contact Facebook by Email
1
Find the correct email address or Facebook page associated with your problem.
For any issues with the Causes network on Facebook, email support@causes.com.
2
Include your login name and the email address that you have linked to your Facebook account.
3
Be detailed in your description of the problem you are having or be clear about your question. When emailing Facebook, include the date of your email, as well as the date in which your problem occurred.
4
Wait for the company's response and understand that it may take some time.

Leave a Message on Facebook
1
Go to the following page to find links to report a bug and other common issues: http://www.facebook.com/help/#!/help/?page=756.
2
Join the developers' discussion forum at http://forum.developers.facebook.net.
3
Contact the sales department at http://www.facebook.com/business/contact.php.
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